Billing and Insurance
Health Insurance Plans Accepted by Aurora BayCare
Aurora BayCare facilities accept most of the major health insurers active in Northeast Wisconsin and Upper Michigan. Below are some of the many plans we accept:
- The Aurora Network
- The Aurora Network-Aetna
- The Aurora Network-Anthem Blue Priority
- The Aurora Network-GE
- The Aurora Network-Health Payment System (HPS)
- Aurora Caregiver Plan (UMR)
- Arise Health Plan
- BayCare Employee Plan
- Care Improvement Plus
- Children's Community Health Plan
- Common Ground Healthcare Cooperative (CGHC)
- Community Care Inc (CCI)
- Community Connect Healthplan (CCH)
- First Health Network/Coventry/HCN
- Fond du Lac Area Business (FABOH)
- Health Finest Network (HFN)
- Health Management Network (HMN)
- Health Payment Systems (HPS)
- HealthSmart (formerly IHG)
- Innovative Benefit Solutions (IBS)
- Managed Health Services (MHS)*
- Molina Healthcare
- PHCS Savility
- Prime Health Services
- Three Rivers Provider Network (TRPN)
- Today's Options
- Tricare (HNFS)
- United HealthCare (UHC)
- UHC Community Plan (UHC T19) (formerly Americhoice)
- Wisconsin Association of Independent Colleges & Univ (WAICU)
- WPS – Wisconsin Physician Service
- Wisconsin Well Woman Program (WWWP)
- Wisconsin Women’s Health Foundation (WWHF)*
*Indicates insurance plans NOT in-network for BayCare Clinic facilities.
Additionally, we accept cash pay patients.
While we do accept most insurance plans, you should confirm coverage with your plan provider. (You can usually do this by calling an 800-number found on your insurance card.)
Aurora BayCare accepts most HMO, PPO and Medicare insurance plans. Accepted insurance plans are updated regularly, so please check back here for updates.
Aurora BayCare will work with you to make it as simple as possible for you to manage the cost of your healthcare services.
We want to make sure you receive the full benefits of your insurance coverage, and, when necessary, consideration under our financial assistance programs.
This information will help you better understand the billing process and prepare you for your visit. Whenever possible, we recommend reviewing expenses in advance with your doctor, the hospital, and your insurer, so we can better help you manage and minimize your medical bills.
We know that medical issues often come up unexpectedly and not all costs are covered by insurance. We offer payment plans and financial assistance programs to make your payments more manageable.
Questions: For billing questions, call 920-288-3092.
Pay Online: To pay your bill online, sign up on MyAurora.
To Mail Payment: If you prefer to mail your payment, send it to this address:
Aurora BayCare Medical Center
PO Box 8900
Green Bay, WI 54308-8900
Financial counselors can help if you have concerns about how you will pay your hospital bill. They will answer questions about your bill and discuss payment options. If you do not have insurance, they will help you find out if you qualify for Medicaid or other assistance programs.
Financial counselors can also help you obtain an estimate of costs before you receive services. We know billing and insurance issues can be complicated. If you prefer, you can make an appointment to meet with a financial counselor in person, at the hospital.
Call our financial counselors at 920-288-3092.
Please contact your insurance company if you have questions about your coverage. You will be responsible or any services not approved by your insurance company.
How do I know if my insurance provider contracts with Aurora BayCare?
Contact your insurance provider to make sure Aurora BayCare is part of your approved provider network.
Do I need pre-authorization before my visit?
Many insurance companies require an approval, called “pre-authorization” or “pre-certification,” before your doctor can do certain tests or admit you to the hospital. We recommend you contact your plan ahead of time to ensure services will be covered.
Do I need to pay a co-payment?
Your health insurance plan my require a co-payment that will be due when you register for your appointment. Please check with your insurance provider before your visit.
Can I get an estimate of the costs?
Aurora BayCare has financial counselors who can help you get an estimate of costs before you receive services. You should also speak to your insurance company to find out what portion of those costs they will pay. Many insurance companies limit payments using their own fee schedules or UCRs (“usually, customary and reasonable”). Aurora BayCare's fees may differ from the insurance UCRs. You are responsible for the amount not covered by your insurance company’s UCR.
If you have questions about a bill you receive from Aurora BayCare, please contact us at 920-288-3092.