Urgent + Emergency Care

What should I do if I have COVID-19 symptoms?

As we navigate the COVID-19 pandemic together, you can count on us for the care you and your family need. If you think you’ve been exposed to COVID-19 or are experiencing symptoms, use our symptom checker or call 866-443-2584. COVID-19 testing is available at our Urgent Care locations. Learn more in our Resource Center

All under one roof

Urgent + Emergency care is located at Aurora BayCare Medical Center on the east side of Green Bay.

Aurora BayCare Medical Center is a Level II trauma center and the first U.S. hospital to be verified as an Emergency Center of Excellence.


Here’s what sets us apart:

Urgent + Emergency

Aurora BayCare is Green Bay’s only hospital offering both urgent care and emergency care all under one roof. With both a fully staffed urgent care and emergency room under one roof, you're guaranteed to get the level of care you need, when you need it.

And because we offer both emergency and urgent care, you’ll never pay for more care than you need – just the level of care that’s right for you.

Patients with the following symptoms generally qualify for an urgent care visit:

  • Cough, congestion and sinus symptoms
  • Throat pain
  • Pink eye
  • Earache
  • Toothache
  • Mild fever
  • Rash/minor skin irritation
  • Minor burn
  • Bug bites and minor animal bites
  • Bladder infection
  • Minor injury
  • Children with nausea, vomiting, diarrhea, constipation without abdominal pain 
  • STD ailments
  • Small cut/laceration < 2cm

The Waiting-Less Room

Aurora BayCare’s wait times are 2x faster than the national average – so you get better, faster.  Patients see an emergency physician in an average of 15 minutes after arrival, far lower than the national average of 30 minutes. (Patients visiting our Urgent Care Plus location on W. Mason St. can view current wait times and make reservations online.)

Leaders in Door-to-Balloon Time

When you’re having a heart attack, minutes matter. Aurora BayCare’s STEMI program leads the region in door-to-balloon time; our fastest being 13 minutes from the time a patient enters our ER to when we’ve opened their blocked arteries.

Comprehensive Stroke Center

Aurora BayCare is one of four Comprehensive Stroke Centers in Wisconsin. We accept emergency patient transfers from the area's surrounding Primary Stroke Centers. Neurosurgeons are ready, 24/7 to perform highly-specialized interventions that can reduce or even reverse the effects of a stroke.

Elderly-Friendly ED

Aurora BayCare is a certified Geriatric Emergency Department. We provide extra attention to senior-specific issues such as fall risk, delirium or cognitive problems, and medication interactions—all common complications when treating elderly adults. We also offer assistive devices, large print forms, and other aids to enhance the safety and comfort of our elderly patients.

Superior On Call Surgical Care

Aurora BayCare exceeds industry benchmarks for on-call surgical coverage. We have neurosurgeonsorthopedic surgeonsplastic surgeonseye surgeons, and hand surgeons on call, 24/7.  Without adequate on-call surgical coverage, emergency patients may experience permanent injuries that could have otherwise been avoided.

Learn what else sets our emergency services apart.

Open 24 Hours a Day, 365 Days a Year

Our emergency room is always open and ready.  At Aurora BayCare we understand that emergencies don't just happen during regular business hours.


If an emergency could be life-threatening, dial 911.

Our location: 2845 Greenbrier Road, Green Bay

For information: (920) 288-4060



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Heart, Lung and Vascular

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