Employee Assistance Program

A proactive approach to keeping employees productive

Everyone experiences times when personal issues affect the way they function at work. As an employer, you can help your employees overcome life’s hurdles by offering support through an Employee Assistance Program (EAP).

The Aurora EAP, provided through Aurora BayCare, is one of the premier EAP providers in the country. We serve businesses of all sizes, providing confidential services to help employees and their families deal with the challenges of a busy life.

Our unique EAP takes a holistic approach to work- and family-related problems. We offer confidential, cost-effective services and make it easy for your employees to connect with the right resources, whether they live in Wisconsin or elsewhere in the U.S.

Employee Services

Our goal is to provide easy access and professional service to all eligible employees and their households. Services include:

  • 24-hour access
  • In-person or phone appointments
  • Clinical counseling
  • Behavioral change coaching
  • Financial consultations
  • Childcare and eldercare referrals
  • Legal and mediation consultations

Employer Services

The Aurora EAP also provides 24/7 availability for management consultations and organization support. Consultation services include:

  • Sensitive workplace issues
  • Onsite training
  • Workplace policy guidance
  • Supervisory referrals
  • Crisis response

As an Aurora EAP client, you’ll be assigned an account executive who will work with you to provide sustainable value in managing complex workplace situations.

Your account executive will consult with you on program options, provide regular access to promotional and communication pieces, and connect you with aggregate utilization reports.

Aurora EAP At a Glance
Your business success depends on motivated, productive, engaged employees. For every dollar invested in an EAP, employers typically save between $5 and $16.

Your company benefits through:

  • Increased productivity and focus
  • Reduced work errors
  • Improved work team relationships
  • Reduced medical claims

Aurora EAP assists more than 300 companies in the United States and Canada, covering more than 330,000 people. We offer a supportive network of more than 1,500 EAP counselors nationwide, including 400 in Wisconsin. We have a business retention rate of 90%, and 99% of end users would recommend us to friends and family.